Trainer III
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
There are jobs and then there are careers. Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career!
Position overview:
This role is responsible for providing training to general audiences at Paylocity in the operations business vertical.
Location: full time onsite in Rochester, NY
Reports to: Manager Learning & Development
Responsibilities:
- Deliver advanced training through in person, virtual, and blended training to meet the various needs of client services, implementation, or client training. Training events can include new hire, advanced skills, career progression readiness, leadership, and individual or team performance support.
- Mentor and coach learners/employees through shadow sessions and 1:1 training.
- Identify training gaps and create a needs analysis with all stakeholders to ensure training needs are met.
- Maintain proficient understanding of adult learning theory and various learning styles and collaborate with other L&D Specialists, Instructional Designers, and business partners to ensure course curriculum, materials, modality and resources are aligned.
- Ability to adapt various facilitation styles to accommodate classroom, virtual, group, and 1:1 environments.
- Manage the structure and organization of training material in various knowledge management systems.
- Act as a peer-mentor to new team members.
- Serve as a Brand Ambassador for Paylocity's culture and values.
- Proactively identify required curriculum enhancements and changes to meet the evolving needs of the department and then make the required changes in a timely manner.
- Collect and analyze feedback from cross-functional leadership and subject matter experts to make change recommendations.
- Conduct needs analysis and develop training material to be utilized at the team level.
- Evaluate internal audiences and communicate their progress to the respective managers with a journal write-up including all feedback and developed course of action following all 1:1 and coaching sessions with employees.
- Collect and share feedback from trainees for the purposes of self-development and program enhancements.
- Participate in cross-departmental training initiatives.
- Collaborate with cross-functional teams to perform training needs analysis and create curriculum enhancements.
- Leverage non-training time to determine future training needs and enhancements and maintain knowledge of Paylocity’s services, processes, and products.
- Actively participate in cross-departmental training initiatives.
- Manage all aspects of classroom preparation including creating/distributing agendas, learning materials, scheduling invitations, managing rosters, scorecards and other requirements as needed.
- Maintain scores in the top 20% of your peers on Surveys and LSOs.
Requirements:
- 3+ years training experience required.
- Knowledge of/experience in applying learning theories and principles including adult learning theory.
- Strong interpersonal skills to be able to communicate effectively to a multitude of personalities.
- Ability to plan, lead, organize and manage multiple projects.
- Professional written and verbal communication skills.
- Attention to detail, analytical and critical thinking skills.
- Experience with blended (ILT/VILT) learning approach preferred.
- Proficiency with Microsoft Outlook and Office Suite – Word, PowerPoint, Excel.
- Prior customer service experience, sales experience preferred.
- Prior payroll experience preferred.
- Bachelor’s degree or equivalent experience required.
- High school diploma or GED required.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
This role can be performed from any office in the US. The pay range for this position is $53,800 - $75,000yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.
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At Paylocity, “We” is what makes us different. We are committed to fostering a culture that honors diverse opinions, perspectives, and backgrounds, knowing that each makes us stronger and collectively unbeatable together. We actively cultivate these differences as we engage each other in driving innovation in the software and services we provide our customers. Paylocity is an equal opportunity employer. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.