Tax Specialist I - Notice Resolution

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.  

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. 

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations. 

Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us! 

Position Overview: 

The Tax Department is relied upon by all facets of the organization including sales, new client implementation, client support and finance. The Tax Filing Service is responsible for Tax Deposits exceeding $40 billion annually and filing 800,000 tax returns. The Tax Compliance Team is primarily responsible for balancing the Payroll system to the Tax System and reconciling variances for new and existing customers. The Tax Specialist I will demonstrate a basic understanding of root causes to notices in order to maintain a consistent closure at minimum of the designated quota, while learning basic tax knowledge and tax department processes and procedures. They will communicate with agencies directly to resolve or monitor progress of resolution, as well as provide detailed explanation to the clients regarding cause and resolution of the issue. 

Primary Responsibilities: 

• Research and Resolve Payroll Tax Notices from Agencies 
• Resolve client questions expediently with a high level of service and communicate with them regarding tax activity, prior quarter balancing issues, amended returns and tax jurisdiction correspondences 
• Identify and document problems and trends in order to recommend solutions that will eliminate known issues in the future.  
• Review, balance and prepare Amended Tax Returns 
• Ability to reconcile Payroll Tax Reports and Tax Returns 
• Request penalty abatements? 
• Communicate information to internal partners so customer is up-to-date on our activities 
• Collaborate with internal teams to strengthen processes and deliverables 
• Keep up-to-date on latest developments as they affect tax regulations and policies 
• Successful problem solving & de-escalation of client concerns 

Education and Experience: 

• Minimum 1-3 years’ experience in Payroll, Accounting or Tax Compliance field strongly preferred 
• Bachelor’s Degree preferred / high school diploma or GED equivalence required 
• IRS Enrolled Agent Credentials, Certified Payroll Professional or significant progress toward certification highly desired 
• Strong Excel Skills including Pivot Tables, Vlookup, etc 

Soft Skills: 

• Professional written and verbal communication skills 
• Strong attention to detail, analytical and critical thinking skills 
• Ability to work in fast-paced environment 
• Attention to detail 
• Strong problem-solving ability 
• High level of integrity 

?Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.? 

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.?? 

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com.? 

This role can be performed from any office in the US. The pay range for this position is  $39,000 -$72,400/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.