People Relations Specialist

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.  

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce. 

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.  

There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career!  

In-Office at one of the following locations: This is a 100% in-office role. We are hiring for only 1 opening to be based in one of the following locations: Lake Mary, FL; Schaumburg, IL; or Meridian ID. 

Position Overview:

The People Relations Specialist is primarily responsible for supporting employees and leaders in the various businesses we operate in. They will assist the People Relation Partners and other teams with various employee relation matters, performance management, onboarding/offboarding, and business-driven initiatives. In addition, they may participate in the execution of HR projects. The People Relations Specialist also works with the HR Compliance team to review current processes to identify areas of improvement, propose changes, and works with the appropriate team to implement the changes. They act as a point of contact for current employees within assigned department groups to facilitate a smooth employee experience.  

Primary Responsibilities: 

The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

• Provides administrative support to the HR Compliance and People Relations team  
• First point of contact for receiving incoming employee relation matters  
• Assigns cases received through the ER Case Management Portal; evaluates the scope of issues, conducts tier 1 matters while escalating to the appropriate People Relations Partner 
• Analyzes data from various daily activities and projects to identify patterns and trends that can help create and improve processes or identify areas of concern 
• Maintains detailed files for ER cases with a timely recording of notes and supporting documentation into the ER Case management system 
• Determines a follows up process with the People Relations team and/or HR Business Partners on aging open cases and offers assistance to bring them to a successful close 
• Responds to internal employee/ manager inquiries through various communication channels 
• Responsible for monitoring compliance with appropriate state, federal and local laws and mitigating risk related to employment practices 
• Researches, gathers documentation, and analyzes data to assist management and corporate counsel in investigating, answering, and settling legal claims 
• Other duties as assigned 

Education and Experience

• Bachelor's degree in Human Resources, Business or related field preferred. 
• 2 years experience in an administrative capacity; preferably supporting a high-volume company. 
• Employee relations experience preferred.
• HRIS experience a plus. 
• Strong analytical skills and logical thought processes, with the ability to identify and resolve sensitive problems. 
• Proven effective collaboration with other teams to deliver a consistent employee experience. 
• Professional verbal and written communication skills to all levels of the organization. 
• Proficient with Microsoft Office applications (Excel, Word, PowerPoint) including Excel formulas. 
• Ability to maintain a positive professional manner while working in a fast-paced environment with multiple projects, deadlines, and timelines. 
• Positive contributor to the company culture and activities. 
• Ability to ensure the integrity of confidential employee information, including HIPPA compliance and related laws. 
• Ability to work collaboratively in a team environment. 
• Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
• Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.   

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.  

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed. 

The base pay range for this position is $41,800 - $60,000/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.