Senior UX Researcher

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

Help Paylocity enhance communication and enable employees to connect, collaborate, and create from anywhere with a position in Product & Technology!

Want to develop the strategies and principles needed to deliver compelling software? Join our team and help us enhance our all-in-one software platform, elevate our one-of-a-kind technology, and improve the employee experience. 

Take your career to the next level at one of G2's Top 100 Software Companies. Explore our Product & Technology positions to see where you fit!

About this Job

User Experience is the function that applies principles and techniques of discovery, research, design, and content strategy to define the experience a user has in a product.  

As a Sr. UX Researcher, you will be overseeing research initiatives, using appropriate qualitative and quantitative methodologies to help identify and solve wider obstacles for the Paylocity user groups within Product Development organization.  

You will partner with teams in UX Design, Product Management, Engineering, Sales, and Marketing to better understand customer needs, wants and motivations. You are a storyteller, have a diverse set of research skills, a driver of change, open to new possibilities, impact oriented, and a great culture fit. This role will report to the Sr. Director of UX Research.

Responsibilities:

• Defines and creates comprehensive research plan for a product by planning, recruitment, execution, analysis, and with deep knowledge of both quantitative and qualitative methodologies that drive strategic findings and actionable recommendations.  
• Outlines research needs and potential areas that require investigation, preemptively recognizing problem areas that warrant further research with your cross-functional partners and leadership. 
• Exhibits advanced negotiation skills, adeptly communicating and facilitating trade-off in planning research to come to consensus on approach and outcomes with among stakeholders. 
• Demonstrates an understanding of the company's business and delivers insights and recommendations that align with business goals. 
• Drives research-driven insights via iterative evaluative research to reduce uncertainty for conditions that may impact future initiatives supporting a  
• product partners, and creates well-formed user experience goals, signals, metrics, and criteria for product. 
• Communicates projects effectively to team and stakeholders, by exploring ways to effectively storytelling through writing, presentations, and conversations that build consensus and persuade action based on findings presented to partners. 
• Leverages consistently tools, templates, and other guidelines for team members to capture their assumptions and express them as testable hypotheses. 
• Organizes and presents research insights and recommendations with guidance to project teams to collaborate and drive outcomes. 

Required Experience:

• Bachelor's degree in human computer Interaction (HCI) in Human Cognition, Interaction Design, Human Factors, Cognitive Psychology, or related field degree required. 
• Bachelor’s degree in a field unrelated to UX will be considered if accompanied  
• by 5-7 years of hands-on experience in a UX product development setting. 
• Must be able to leverage measurable criteria for research across product suite. 
• Has robust design thinking and critical problem-solving facilitation for research. 
• Strong portfolio demonstrating previous work experience and deliverables, that illustrates how research informed decision-making, highlighting deliverables, process, artifacts, and your ability. 

Preferred Skills:

• Understands and experience in all aspects of the research process (study design, recruiting, moderation, analysis, reporting) with ability to prioritize multiple requests successfully leveraging multiple methods.

Soft Skills:

• Lead communication and facilitation to stakeholders within business 
• Relentlessly curious about tech and market trends, able to adapt accordingly. 
• Seeks opportunities to receive guidance from others and applies feedback. 
• Ability to build strong relationships in a highly collaborative environment. 

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com.
   

This role can be performed from any office in the US. The pay range for this position is $120k - $169k/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.