2. Clarify Lines of Accountability
Where ambiguity lurks, miscommunication and mismatched priorities are sure to follow. Clarifying ownership and decision-making authority over shared processes upfront is essential for long-term strategic alignment, suggested Lakhani.
“Where the HR leader and the Finance leader [are] peers, clarifying [accountability] using a RACI (responsible, accountable, consulted, informed) matrix of how they will work together, and on which topics, can be very helpful,” she said.
To run this exercise, map out HR’s processes, and the key tasks within each process, that overlap with Finance, including headcount planning, compensation, progression plans, and performance management. Understand the role each team plays, and identify how different stakeholders interact.
3. Strengthen Cross-Functional Understanding
When Finance and HR build a strategy in a silo, neither can effect change that drives the organization forward. Building a better partnership relies on greater cross-functional understanding — and transparency — around one another’s goals and priorities.
“[It’s important to foster] transparency and allow HR and Finance to co-create solutions, such as aligning a leadership development program with broader organizational goals,” Holliday-Quinn said. “Finance should have a seat at the table for discussions across all operational areas, including HR. Equally, HR should be involved in strategic and financial planning from the outset, ensuring mutual understanding of priorities and constraints.
“For example, engaging Finance early when designing an employee wellness program can help set shared expectations and align budgetary support with outcomes that both functions value.”
4. Design Shared Metrics to Quantify Mutual Outcomes
Measurement is critical to monitoring the long-term success and adjustment of shared goals. Holliday-Quinn noted that establishing a set of shared key performance indicators (KPIs) that help Finance quantify the ROI of HR’s initiatives will help drive better understanding and support for future investment.
For example, HR and Finance can align on KPIs anchored to broader business goals, including retention rate, cost-per-hire, new hire training costs, or employee progression rate.
By connecting people-focused outcomes to financial metrics, both functions create a common language that helps them evaluate the success of initiatives from a shared perspective.
Learn More: 10 Metrics That Matter to Your C-Suite