Building Trust and Boundaries with Jessica Miller Merrill

In this episode of the "HR Mixtape" podcast, host Shari Simpson welcomes Jessica Miller Merrill, the founder of Workology and CEO of Exceptional HR. Jessica shares her insights on the importance of psychological safety in the workplace and how technology can both support and hinder this crucial aspect of employee well-being. With her extensive experience in HR strategy and digital recruiting, Jessica emphasizes the need for open communication and boundaries to foster a psychologically safe environment.

Key Takeaways:

• Understanding Psychological Safety: Learn what psychological safety means in the workplace and how it allows employees to be their authentic selves without fear of judgment or repercussions.
• Technology's Role: Discover how technology can be leveraged to enhance communication and support psychological safety, while also recognizing its potential drawbacks, such as constant notifications and surveillance.
• Building Trust and Boundaries: Gain insights into the importance of establishing trust and setting boundaries as a manager, and how these practices can lead to a healthier work environment for all employees.

Jessica Miller-Merrell is the Founder of Workology, a workplace resource for HR, recruiting professionals and business leaders, and host of the Workology Podcast. The site has been listed twice as a top 75 career resource by Forbes Magazine. Jessica is the president and CEO of Xceptional HR, a human capital strategy and consulting agency, and is listed by Forbes as a top 50 social media power user. Because of her industry expertise and knowledge, Jessica’s opinions and expertise are sought after and sourced by publications and media including: The Economist, Forbes, CIO Magazine, CBS, Entrepreneur Magazine, and SHRM’s HR Magazine. Her most recent book, Digitizing Talent: Creative Strategies for the Digital Recruiting Age was published in 2023 by the Society for Human Resources Management (SHRM).