The Cost of Incivility: Understanding Its Impact on Productivity with Jim Link

In this episode of "HR Mixtape," host Shari Simpson sits down with Jim Link, the Chief Human Resources Officer for the Society of Human Resource Management (SHRM). They delve into the pressing issue of workplace civility, especially in the context of today's polarized society. Jim shares alarming statistics about the prevalence of incivility in the workplace and its significant impact on productivity and employee morale. He emphasizes the importance of fostering a culture of civility and inclusivity within organizations to drive better business outcomes.

Key Takeaways:

• Understanding Civility's Impact: Listeners will learn about the staggering statistics related to workplace incivility and its financial implications, including $1.2 billion in lost productivity per day.
• Practical Strategies for HR Professionals: Jim outlines actionable steps HR leaders can take to promote civil conversations and establish a culture of respect, including setting clear expectations and providing training.
• The Role of Leadership: The episode highlights the critical role that managers and leaders play in modeling civil behavior and fostering an inclusive workplace environment.

Jim Link, the Chief Human Resources Officer for the Society for Human Resource Management (SHRM), brings a rich background from roles at companies like General Electric, Pillsbury, Porsche Cars, and Randstad. Renowned for his thought leadership, Link captivates audiences worldwide with presentations on the future of HR, leveraging a data-driven approach to highlight the nexus between human capital management and business success.