The Power of Language with Pam Jeffords

In this episode of the "HR Mixtape" podcast, host Shari Simpson sits down with Pam Jeffords, the managing partner at Diversity Works Group, to discuss the evolving landscape of diversity, equity, and inclusion (DEI) in the workplace. Pam shares her journey into the DEI field, the challenges organizations face post-pandemic, and the importance of civil discourse in fostering an inclusive environment. They also delve into the impact of language on DEI initiatives and how technology, particularly AI, is transforming the way companies assess equity within their workforce.

Key Takeaways:

1. Understanding Civil Discourse: Pam emphasizes the need for civility over respect in workplace discussions, advocating for a culture where differing opinions can coexist without compromising core values.
2. The Power of Language: The episode highlights how language shapes perceptions and behaviors in the workplace, urging listeners to be mindful of the words they use and their historical implications.
3. Leveraging Technology for DEI: Pam discusses how AI can uncover unconscious biases in performance reviews, providing organizations with actionable data to promote equity and inclusion.

Pam Jeffords is a transformational leader advancing global diversity, equity, inclusion, and belonging. As Managing Partner of DiversityWorks Group, she partners with organizations to catalyze progress on their culture initiatives. With over three decades of experience advising Fortune 500 companies, governments, small businesses, and nonprofits, Pam is renowned for her bold approach, partnered with her practical solutions for challenging the status quo. Pam's influence resonates across sectors, from governments to cutting-edge tech firms, energy behemoths and financial powerhouses.

Previously, Pam was a Partner at PwC, leading their Diversity, Equity and Inclusion practice. She has driven groundbreaking research on gender diversity with the World Economic Forum and featured in numerous publications, including Fortune Magazine and The Economist. Pam is a member of the National Association of Corporate Directors, currently serves on the Global Leadership Council for Colorado State University's College of Business, and is a Limited Partner in The JumpFund, investing in women-led startups.